A little help for your aquarium
We're here to help.
Questions about Quotaquarium on Apple Watch or iPhone? Start here, or get in touch.
Email support ↗zizhaolaisuimuqu.git@gmail.com
Common questions
Why isn't my quota up to date?
On Apple Watch, open Settings → Diagnostics and check the latest entry. CACHED means you are seeing the last successful response. Check that your Watch or paired iPhone has internet access, then refresh again.
For a Custom Server account, also check the server URL, TLS certificate, and token.
How do I remove an account and its credentials?
Delete it from Accounts inside Quotaquarium before uninstalling. This deletes and verifies the matching Keychain item and synchronizes the deletion to the paired device. Uninstalling alone may leave synchronizable Keychain data available for recovery after reinstalling.
How do I share diagnostic logs?
Open Settings → Diagnostics on Apple Watch or the diagnostics section on iPhone, then use Share. Review the text before sending it. The app does not intentionally include complete credentials, but account-specific logs should not be posted publicly.
Do I need to share my location?
No. Location is optional and used for local weather. Quota tracking, Reset Bank, Demo accounts, and Custom Server accounts work without it.
Reporting a problem
To help us investigate, please include:
- The app version and your iPhone and Apple Watch models.
- Your iOS and watchOS versions.
- The account type and steps to reproduce the problem.
- A diagnostic export, if available and after reviewing its contents.